Cox Outage in Providence, Rhode Island (2023)

The latest reports from users having issues in Providence come from postal codes 02905, 02903, 02904, 02909 and 02912.

Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.

• Gizmo Taylor (@gizmostardust) reported 14 seconds agofrom Providence, Rhode Island

  @CoxComm is The Worst internet provider I have ever had. Our internet has gone down at least once every hour for past week. I wish @verizonfios was available at our address 😭😭

• Yankeelover⚾️ (@Jydmal) reported a minute agofrom Providence, Rhode Island

  @CoxHelp DVR’d shows and sometimes the regular stations..have rebooted the cable boxes at least 3 times a day and still have issues

• craigtob (@craigtob) reported a minute agofrom Lincoln Park, Rhode Island

  Is anyone else having trouble with the @espn channels, cant get any of their channels @CoxComm

• Sammy James🔺 (@SammyJSammyJ) reported 3 minutes agofrom West Warwick, Rhode Island

  @CoxHelp @CoxComm YOU SAID THE SAME THING LAST TIME! Just ******* fix it! This happens every single day. I’m not paying you guys a penny. This is not what I signed a contract for. Fix it.

• David (@AnemicRaccoon1) reported 6 minutes agofrom Cumberland, Rhode Island

  @CoxHelp why is my upload speed so slow, i can't even browse the internet or play on my pc properly.

• Eric Rudman (@Ruddy1183) reported 7 minutes agofrom Providence, Rhode Island

  @CoxComm @NESN someone’s gotta figure out this #Bruins feed, this is awful!

• Steve Chaves (@XxSDChaves85xX) reported 9 minutes agofrom Johnston, Rhode Island

  @CoxHelp I’m not paying for a modem but this is not fair why are stores closed on sundays now or why do I have to have constant issue with my service

• Alberto Rivas (@albertorivas) reported 19 minutes agofrom Central Falls, Rhode Island

  @CoxComm I call to customer service many times, the representatives do horrible service. I pay a lot monthly, my internet is too slow and my home life service not work from April 20 until today.

• Tony Gugliotta (@MrTonyGugliotta) reported 24 minutes agofrom Bristol, Rhode Island

  @CoxHelp That’s not what we were told several times when we were getting service turned on. Didn’t make sense to me, but that was the deal according to reps.

• Andrew (@AGarganese) reported 24 minutes agofrom Warwick, Rhode Island

  @CoxHelp how much longer will you be down in Warwick (apponuag/buttonwoods area)?

• Yankeelover⚾️ (@Jydmal) reported 24 minutes agofrom Providence, Rhode Island

  @CoxComm is getting on my last nerve..pretty much everything I’ve recorded for the last week there has been an issue with..freezing,kicking me out..I’ve reset my tv 4 times and still keeps doing it 😡😡 #coxcable

• James Rageotte (@otherwords95) reported 25 minutes agofrom Lincoln Park, Rhode Island

  Cable is acting up. WiFi is working for me but not for another. Not sure why but is it bad to hope it fixes itself?🤞 @CoxHelp

• Yankeelover⚾️ (@Jydmal) reported 30 minutes agofrom Providence, Rhode Island

  For the amount of money I spend on cable I shouldn’t be having issues every single day for the last week 😡😡😡 @CoxHelp #coxcable

• Jon Huot (@jonisgreat) reported 39 minutes agofrom Providence, Rhode Island

  Hey, @CoxComm. What the hell am I paying for? Sort these Providence internet issues out or I’ll find someone who can.

• Adorably Depressed (@AdorablyDepress) reported 41 minutes agofrom Providence, Rhode Island

  Once again @CoxHelp / @CoxComm internet access has dropped off. Their explanation, “too many people are using the internet” - sounds more like excuses. People are doing what they need to to stay safe at home and pay to have this service. Why do we keep paying you for bad service?

• Peggy (@PeggyBouchard6) reported 41 minutes agofrom Warwick, Rhode Island

  @CoxHelp Yeah yeah when I feel like sitting on the phone for an hour I'm not into computers you know but mine's like buffering big time and it's real slow I don't know I'll call you guys tomorrow after my eye appointment or maybe before thank you

• Steve Chaves (@XxSDChaves85xX) reported 41 minutes agofrom Johnston, Rhode Island

  @CoxHelp I’m sorry but this isn’t great customer service I’m very tech savvy and I have already had to replace this modem twice .and I’m not spending $70 right now at a store to fix a problem is not mine . Is cox goin to reimbursement for the modem I buy now? Or credit my acct?

• W. L. Patenaude (@BillPatenaudeRI) reported 46 minutes agofrom West Warwick, Rhode Island

  Kudos to @CoxHelp service center at @WarwickMall. I was in and out in eight minutes with my issue resolved by friendly associates. Similar attempts with other companies were not so easy. Thanks @CoxComm!

• Mr. Dåvįd Çërvøñē (@thatweirdguy) reported 49 minutes agofrom Cranston, Rhode Island

  @CoxHelp my internet is down until 7:30am because of maintenance. I’m upset, you should give customers a heads up before a 5-6 hour outage happens.

• Jon Huot (@jonisgreat) reported 59 minutes agofrom Providence, Rhode Island

  @CoxHelp What I really want is a refund for a month of service that @CoxComm hasn’t been able to fully provide. Can you do that?

• GARY CROCKETT (@DeLanceCrockett) reported 5 minutes agofrom New Orleans, Louisiana

  @CoxHelp I get a different answer each time I speak to your reps on DM. @CoxComm needs to do the right thing before you lose me as a customer

• Michael02 (@GoodPoodle) reported 9 minutes ago

  7th time my internets went down in the past month @CoxHelp

• TheBrodie (@itsBrodieee) reported 9 minutes ago

  @CoxHelp what’s going on again lately with your stability? I’m understanding the current conditions and all but me not having ONE night anymore without ping and packet loss problems is seriously starting to annoy me.

• Diamond Every (@Diamond_Brielle) reported 11 minutes ago

  Why is my Internet still not working?? 😡😡 @CoxComm

• Varin (@VarinAldrash) reported 18 minutes ago

  @CoxHelp service seems to be down here in north country sd any word on when it will be back up?

• SLDJones (@sudel31) reported 20 minutes ago

  @CoxHelp I don’t think it’s ABC that’s the problem I’m reading it’s Cox Communication that took away ABC, I’m really upset over this I pay for all my channels including the locals , why is this happening ???

• Caroline Lee (@CarolineLee_123) reported 23 minutes ago

  I hate @CoxComm with a burning passion. Please get your ish together and stop screwing with the Wifi because we don’t have your most expensive wifi so you refuse to change the lines and then get upset when there’s widespread problems that yOU WILL NOT ADDRESS THE ROOT CAUSE OF

• Tesservct (@tesservct) reported 26 minutes ago

  @CoxComm **** internet service btw

• INTina Furtado (@Tinastarrri) reported 31 minutes ago

  @CoxComm I have made hours worth of calls. Your staff has lied made more errors each calls. I have escalated no call back a month later !!! I’m filing a complaint with the bbb!! Your loyalty team gives me a price it’s $30 off them they tell me nothing can be fixed ! Fix it !!!

• xxxneon (@xxxneon) reported 31 minutes ago

  @CoxHelp You're a bit late. BWIM, a LOT late. Fortunately, I msg'd with a Cox CSR from 04.45 - 06.00 PM. She was grt and everything's fine now. BTW, in future, your co might want to respond to tweets / pleas for help more expeditiously from someone who's been a loyal customer 18+ yrs :(